Nguyen Khanh Duy · Software Engineer

EXPERIENCES

Levinci Co., Ltd · Software Engineer · 01/2023 - Present

Internal AI Agent Platforms

  • • Designed hybrid retrieval architecture combining Knowledge Graph and vector search, optimized with caching and parallel processing to achieve ~1.5–2s time-to-first-token (TTFT) while maintaining ~85–90% retrieval accuracy.
  • • Built internal multi-agent AI framework with role-based workflows, reducing average task completion time by ~40% and achieving ~90% task success rate, enabling internal teams to collaboratively build projects with AI agents.
  • • Designed multi-tenant architecture and enterprise-grade license/role management, managing 5+ isolated workspaces with zero cross-tenant data incidents.

POS Systems

  • • Implemented local state persistence for cart/order data, allowing POS to continue operating during network interruptions with zero transaction loss, auto-syncing within seconds of reconnect.
  • • Built optimistic UI updates for cart and checkout actions, reducing perceived action latency from ~600ms to under 100ms while confirming with server in the background.
  • • Structured frontend state management to handle 30+ concurrent orders/tables without UI lag or state conflicts.

Social Platforms

  • • Built timestamp-based product tagging applied across 100+ masterclass videos, enabling in-video shopping tied to lesson context.
  • • Developed CV builder with dynamic Canvas rendering, generating resumes from user data across 5+ customizable templates.
  • • Optimized news feed delivery with Redis caching and cursor-based pagination, reducing database load by ~35% and cutting average feed load time from ~1s to ~400ms under high-traffic conditions.

ERP Systems

  • • (Construction) Built cost-tracking module comparing budgeted vs. actual spend per work item, surfacing overruns 2–3 weeks earlier, applied across 10+ construction projects.
  • • (Legal) Automated legal deadline reminders, reducing missed filing/procedural deadlines by ~80%.
  • • (Education) Built room allocation system for dormitory check-in/check-out cycles, automating bed assignment for 300+ dormitory rooms and cutting manual processing time by ~60%.

SIDE PROJECTS

Personal Portfolio

2024 - Present

  • Designed a recruiter-friendly layout with collapsible experience cards.
  • Structured content as data-driven modules for easy updates.